Zanor Technology Sdn. Bhd. (SSM No. 202501023290), trading as Zanor Digital ("we", "us", "our"), is the data controller responsible for the personal data you share with us. This Privacy Policy explains what data we collect, how we use and protect it, and your rights under Malaysia's Personal Data Protection Act 2010 (as amended) (PDPA).
By using our website (zanordigital.com) or submitting any form on our site, you acknowledge this Privacy Policy and consent to the practices described herein.
We collect personal data when you:
We do not intentionally collect sensitive personal data (such as information about your health, religious or political beliefs, or the commission of any offence) through our forms. Please do not include such information in the messages you send us.
We use your personal data to:
We will not sell, rent, or trade your personal data to any third party for their own marketing purposes.
To deliver our services, we share your data with the following service providers:
We engage these providers under their published data-processing terms, which require them to safeguard your data and to process it only for the purposes of providing their service to us. We do not authorise them to use your data for their own independent purposes.
Your personal data is stored and processed on servers located outside of Malaysia. In particular, LeadConnector (GoHighLevel), Cloudflare, Inc., Google, and Meta Platforms, Inc. are based in the United States, and the data you provide, including your name, email address, phone number, and any information you submit, is stored and processed on their servers in the United States and in other jurisdictions where these providers operate.
In accordance with the PDPA, by submitting your information or otherwise consenting to this Privacy Policy, you expressly consent to the transfer, storage, and processing of your personal data outside of Malaysia. We take reasonable steps to engage providers that maintain a standard of protection comparable to that required under the PDPA.
We apply reasonable technical and organisational measures to protect your personal data, including encryption of data in transit (HTTPS) across our website, access controls that limit who within our organisation can view your data, and the use of reputable processors that maintain their own security safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security.
We retain your personal data for as long as necessary to provide our services and fulfil the purposes outlined in this policy, or until you request deletion, whichever comes first. Contact data in our CRM is reviewed and cleaned periodically. You may request deletion of your data at any time by contacting us.
In the event of a personal data breach that poses a risk of significant harm to affected individuals, we will notify the Personal Data Protection Commissioner and the affected individuals as required under the PDPA, without undue delay. We maintain internal procedures to detect, assess, and respond to any suspected breach.
As a data subject under Malaysian law, you have the right to:
To exercise any of these rights, please contact us at [email protected]. We will respond within 21 days. You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
Our website uses cookies and similar technologies for security, performance, and analytics:
When we run advertising campaigns, we may share limited data with these platforms, such as a hashed (encrypted) version of your email address or your activity on our site, so that we can measure results and reach similar audiences. This is not a sale of your personal data. You can control or disable cookies through your browser settings, and you can manage ad personalisation through the settings provided by Meta and Google. Disabling cookies may affect how parts of the site function.
Our website and services are intended for business owners and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it.
This Privacy Policy, and any matter relating to the personal data we hold about you, is governed by the laws of Malaysia, and you agree to submit to the jurisdiction of the Malaysian courts.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out: